Privacy Policy

Data Controller: Removaleapurgeux, 52 Cleveland Street, Brooklyn, Wellington 6021, New Zealand. Contact: hello@removaleapurgeux.world | +64 4 939 8071

1. Introduction and Scope

Removaleapurgeux ("we," "us," or "our") is committed to protecting the privacy and personal data of individuals who visit removaleapurgeux.world (the "Website") and who engage with our food organization consulting and educational services. This Privacy Policy applies to all personal data collected through the Website, contact forms, email communications, telephone interactions, and any related service delivery channels.

We process personal data in accordance with the General Data Protection Regulation (GDPR) where applicable to individuals located in the European Economic Area (EEA), the United Kingdom, and Switzerland, as well as the New Zealand Privacy Act 2020 and other applicable international privacy legislation. By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you contact us through our contact form, email, or telephone, we may collect the following categories of personal data:

• Identity data: your full name
• Contact data: email address, telephone number, postal address
• Communication data: the content of messages, inquiries, and correspondence you send to us
• Consent records: timestamps and details of GDPR consent checkboxes and cookie preferences
• Service-related data: household size, kitchen details, dietary preferences, and organizational goals you voluntarily share during consultations

2.2 Information Collected Automatically

When you visit our Website, certain technical data may be collected automatically through cookies and similar technologies, subject to your cookie preferences:

• Device and browser data: IP address, browser type and version, operating system, device type
• Usage data: pages visited, time spent on pages, referral URLs, click patterns
• Location data: approximate geographic location derived from IP address
• Session data: session identifiers and authentication tokens for strictly necessary functions

2.3 Information from Third Parties

We do not routinely purchase or obtain personal data from third-party data brokers. If you were referred to us by a partner organization, we may receive your name and contact details solely for the purpose of responding to your inquiry, provided that the referring party has obtained appropriate consent on your behalf.

3. Purposes and Legal Bases for Processing

We process your personal data only for specified, explicit, and legitimate purposes. The table below outlines our primary processing activities and their legal bases under GDPR:

• Responding to inquiries: To acknowledge, process, and respond to contact form submissions and email messages. Legal basis: consent (Article 6(1)(a) GDPR) and legitimate interest in communicating with prospective clients (Article 6(1)(f) GDPR).
• Delivering services: To provide personalized food organization plans, educational products, and structured programs you have purchased or requested. Legal basis: performance of a contract (Article 6(1)(b) GDPR).
• Website functionality: To operate essential Website features including cookie consent management and form validation. Legal basis: legitimate interest (Article 6(1)(f) GDPR).
• Analytics and improvement: To analyze Website usage patterns and improve content, navigation, and user experience. Legal basis: consent (Article 6(1)(a) GDPR), obtained through our cookie banner.
• Legal compliance: To comply with applicable laws, respond to lawful requests from authorities, and enforce our Terms of Use. Legal basis: legal obligation (Article 6(1)(c) GDPR) and legitimate interest (Article 6(1)(f) GDPR).
• Record keeping: To maintain business records including invoices, correspondence, and service delivery documentation. Legal basis: legitimate interest (Article 6(1)(f) GDPR) and legal obligation where applicable.

4. Data Sharing and Third-Party Processors

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share personal data with the following categories of recipients under strict data processing agreements:

• Website hosting providers who store and serve our Website infrastructure
• Email service providers used to send and receive business correspondence
• Analytics service providers, only when you have consented to analytics cookies
• Payment processors, if and when you purchase paid services, for transaction processing only
• Professional advisors including accountants and legal counsel, bound by confidentiality obligations
• Law enforcement or regulatory authorities when required by applicable law or valid legal process

All third-party processors are required to implement appropriate technical and organizational security measures and to process personal data only on our documented instructions and for the purposes specified in this Privacy Policy.

5. International Data Transfers

Your personal data is primarily stored and processed in New Zealand. Where we transfer personal data outside the EEA or to countries not deemed to provide an adequate level of data protection, we implement appropriate safeguards including Standard Contractual Clauses approved by the European Commission, binding corporate rules, or other mechanisms recognized under applicable data protection law. You may request details of the specific safeguards applied to your data by contacting us at the address provided above.

6. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law:

• Contact form inquiries: retained for 24 months from the date of last correspondence, then securely deleted or anonymized
• Client service records: retained for 7 years from the end of the service relationship for accounting and legal compliance purposes
• Cookie consent records: retained for 12 months, then refreshed upon your next visit
• Analytics data: retained in aggregated, anonymized form for up to 26 months
• Marketing communications preferences: retained until you withdraw consent or request deletion

When retention periods expire, personal data is securely deleted or irreversibly anonymized using industry-standard methods.

7. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, destruction, and accidental loss. These measures include:

• HTTPS encryption for all data transmitted between your browser and our servers
• Access controls limiting personal data access to authorized personnel on a need-to-know basis
• Secure storage of digital records with encryption at rest where technically feasible
• Regular review and updating of security practices and infrastructure
• Staff training on data protection obligations and secure handling procedures
• Incident response procedures for detecting, reporting, and investigating suspected data breaches

While we take reasonable steps to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to notifying affected individuals and relevant supervisory authorities of qualifying data breaches within 72 hours where required by GDPR.

8. Your Rights Under GDPR and Applicable Law

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing
• Right to restrict processing: Request that we limit how we use your personal data in certain circumstances
• Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
• Right to lodge a complaint: File a complaint with a supervisory authority, such as the Office of the Privacy Commissioner in New Zealand or your local data protection authority in the EEA

To exercise any of these rights, please contact us at hello@removaleapurgeux.world or write to us at 52 Cleveland Street, Brooklyn, Wellington 6021, New Zealand. We will respond to valid requests within 30 days, or inform you if an extension is necessary.

9. Children's Privacy

Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete such information promptly.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals. All service recommendations and organizational plans are prepared by human consultants based on information you provide.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The effective date at the top of this page indicates when the policy was last revised. Material changes will be communicated through a prominent notice on our Website. We encourage you to review this page periodically.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact:

Removaleapurgeux
52 Cleveland Street, Brooklyn, Wellington 6021, New Zealand
Email: hello@removaleapurgeux.world
Phone: +64 4 939 8071